Managing your contract

It’s important we have the correct contact information for you. If anything has changed, please complete the 'Update your details' form below.

Complete the 'Update your details' form

If you'd like to update your name or bank details, then please let us know by emailing customerservices@hondacontracthire.co.uk.

For everything you need to know about adding or removing a private number plate on your Honda Contract Hire vehicle, please read our Private Plates content and FAQs. You can also submit a request online.

As long as you notify us first, you can fit additional equipment to an Honda Contract Hire vehicle. This must be fitted by a professional fitter in accordance with the manufacturer’s requirements. You will be responsible for any damage caused to the vehicle during the installation or removal of additional equipment.

When you sign a Contract Hire agreement, you agree to a mileage allowance for the length of your contract. For each mile over this allowance when you return your vehicle at the end of your contract, you will be charged at a cost per mile. You can find this cost in your contract.

We understand that things change so, as long as you have at least 6 monthly rental payments remaining, you can contact us to adjust your original mileage allowance.

We can look to increase or decrease the mileage and change your monthly payment to help you avoid additional charges. Please contact your Honda Contract Hire representative to discuss your needs.

We're here to explain your options and help you find a way forward. If you’re worried about money, you can find out more about what to do, and how we may be able to help, here.

Please contact your Honda Contract Hire representative to discuss your options.

Please email customerservices@hondacontracthire.co.uk and our friendly team will be happy to help.

We’re committed to providing products and services of the very highest standards and customer satisfaction is incredibly important to us. If we haven’t lived up to your expectations in any way, we’d like to know so we can put things right for you.

Find out more about how to complain here.

Following the FCA statement issued on 3 December 2025, it was confirmed that consumer hire agreements (leasing agreements or PCH) fall outside of the FCA Redress Scheme. The FCA will lift the pause on consumer hire related commission complaints that are outside of the FCA Redress Scheme. This means that from 5 December 2025 we will start investigating and sending final responses to complaints already made in relation to consumer hire agreements. To see how this affects you or raise a complaint see our complaints page.

To set up your manufacturer app, you should follow the instructions provided in your vehicle handbook or on the manufacturer’s website.

You will need your vehicle’s individual Vehicle Identification Number (VIN). This is typically located either on: the dashboard, the driver’s side doorjamb, or the engine block. You may also need your engine number for petrol, diesel or hybrid vehicles.

If you need further support, please check your vehicle handbook or contact your dealer.