Honda contract hire | Customer support

Book a service, MOT or repair

Book a service, MOT or repair appointment for your vehicle, online.

Book replacement tyres

Book a tyre appointment, quickly and easily online.

Travel documents

Order an overseas pack, which includes the essential VE103 doc, at least 5 days before travel.

Permits & letters

Request a letter of authority for congestion charge discount, impounded-vehicle release, replacement items, or a parking permit.

Make a complaint

If we haven’t lived up to your expectations, please get in touch so we can try to make things right.

Access your invoices

Early Termination

Find out more about returning your vehicle early, and request a quote online.

Vehicle collection request

Select your preferred collection date and submit the form. Please provide 5 working days’ notice. We are unable to collect at the weekend.

Managing your contract

Answers to questions about contracts, queries, and everything in between.

Invoicing FAQs

For queries about payment, including vehicle road tax.

Money Worries

Is money worrying you? Find out how we can help if you’re experiencing financial difficulties or a change in circumstances.

Maintenance FAQs

Find out the answers to some of our most frequently asked questions about servicing, maintenance and faulty vehicles.

In case of emergency

Had an accident or broken down? Here's everything you need to know.

Glass replacement

Find out how to arrange for vehicle glass repair and replacement.

Electric vehicle (EV) FAQs

Information and advice about driving and running an electric vehicle.

Fines

For more information about what happens if you receive a fine, Penalty Charge Notice or Intended Prosecution.

Additional support

Find out what to do if illness or injury, medical conditions, home life or financial worries mean you need some extra support.

Vehicle issues

Here’s what you need to do if your vehicle has been written off or stolen.

End of Contract FAQs

Common questions and answers about what happens at the end of your contract.

Returning your vehicle

Find out everything you need to do before returning the vehicle to us, including acceptable vehicle condition.

Buying your vehicle

You, or someone you know, could have the option to buy the vehicle - find out more.

Keeping your vehicle

If you’re still happy with your vehicle as you approach the end of your contract, you may be able to keep it for longer. Find out more.

Online services

Manage your account, request help, and access information – 24/7.